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Book an Appointment


Online counselling (Available)

Individual 1-2-1 online therapy session with a qualified counsellor

Concessionary Rates

50 min session / £25

If you are a low earner, you may be able to access our concessionary rates scheme for 1-2-1 therapy with a qualified counsellor. Individuals can access 6 - 12 sessions at our concessionary rates.

*Please note: currently there is high demand for our concessionary rates scheme. There may be a waiting list and availability of days / times may be restricted.

Subsidise(Currently suspended)

50 min session / £0 to £25

If you are unwaged or in receipt of benefits or in financial difficulty, you may be eligible for subsidised counselling with one of our volunteer trainee counsellors. All our volunteers are working towards minimum level 4 qualifications. Please see 'Our Counsellors'

*Please note: Individuals are able to access 6 - 12 subsidised sessions. There is currently high demand for subsidised counselling places therefore at present there is a waiting list. Anyone needing subsidised counselling will be placed on the waiting list and will be notified as soon as a slot becomes available.

Please email or contact us via the contact page to arrange your initial telephone consultation.


In-person 1-2-1 Counselling (Benllech)

50 min session | £40

Individual, 1-2-1 talking therapy with a qualified counsellor on a day / time that suits your needs for as many sessions as you need.

Online or telephone 1-2-1 Counselling 

50 min session | £35

Individual, 1-2-1 talking therapy with a qualified counsellor online or via telephone on a day / time that suits your needs for as many sessions as you need.

Evening or weekend 1-2-1 Counselling (either in-person or online)

50 min session | £45

If you require out of hours individual, 1-2-1 talking therapy with a qualified counsellor, we offer counselling in-person (Benllech), online or via telephone in the evenings/weekends for as many sessions as you need.


How do I know if I need counselling / psychotherapy?

Anyone can benefit from counselling. Counselling can help you to gain clarity on an issue, change unhelpful thinking or behaviour patterns, untangle complex personal issues, or help with personal growth and development. Some people seek counselling when in crisis, others when something is bothering them, and others are encouraged by worried friends or family members. Whatever the problem, counselling can help.

What issues can counselling help with?

Mind Aloud provides talking therapy for anyone facing common mental health difficulties including stress, anxiety and depression. If you are struggling with challenging life events which may be impacting your emotional wellbeing, we can help.

What happens once I get in touch?

A qualified counsellor will contact you to carry out a brief needs assessment to see if Mind Aloud can help you. This may be in person or over the telephone. We will ask you a few questions about what is troubling you, whether or not you have accessed counselling in the past and any relevant medical history that we may need to take into account. If you feel that Mind Aloud is right for you, you will be matched to a counsellor and an appointment made.

What happens in my first session?

Your first session is normally used to carry out a consultation and needs assessment. This enables you to discuss your issues with your therapist and agree how you want to move forward. At the end of the session, you will agree your next session with your therapist.

How often will I attend counselling?

Normally we like to see you weekly for the first few weeks. This is so that we can help you to settle into a counselling routine and you can start to make steady progress. Once you start to feel better, you may want to go to fortnightly sessions when you feel ready.

How long does counselling last?

Everyone's situation is different therefore this depends on your unique circumstances and individual needs. We aim to provide at least six to eight sessions as a minimum. Further sessions may be needed.

Is counselling confidential?

Yes, counselling is confidential, however there are exceptions. The first is if we become aware that you pose an imminent risk to your self or someone else, or that someone else is a danger to you. We have a duty of care to support you and you would be aided to seek the help needed. The other exception is if we become aware that you are or intend to commit a major crime. In this event, we have an obligation to disclose any relevant information to the authorities.


Please note:  personal drug use or addiction is not considered to be a criminal activity for the purposes of therapy.

What will I pay for my counselling sessions?

Please refer to the fees section above.

How will I pay for sessions?

Payments can be made in advance via Bank Transfer or PayPal or via the online booking page

How long do sessions last?

Sessions last for 50 minutes.

Do I have to pay for missed sessions?

Please refer to the cancellation policy. You must give at least 48 hours notice to cancel or rearrange sessions. This is because there is high demand for counselling and we have a waiting list of clients waiting to fill the slots. Any and all missed sessions outside of the agreed to terms will be charged at the full fee, including holidays, work commitments, illness and other emergencies. 

Can I refer a friend or family member to Mind Aloud?

We understand that you may be very concerned about someone's wellbeing and would like them to have counselling. But it really is best if the person can reach out for support themselves. We are able to take enquiries from you on their behalf but you should have their full consent. It really is best to provide them with the information and to leave them to make the decision for themselves.

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